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ADSL Down

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ADSL Down

Can someone let me know what is going on please, ADSL has been down for the last 2 hours or so. I keep getting :

'Cannot connect to PPPoA server'

ADSL is up but PPPoA is not.

No system changes on my part I have had a flawless service until now. HWPRO account, Bishop Auckland Exchange.

Any news would be most grateful.
6 REPLIES
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ADSL Down

Try turning of all your computer and ADSL equipment. Make sure all plugs are firmly in place, and then turn everything back on.

If this fails, i suggest contacting support over the phone.
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ADSL Down

Its back up now with no intervention from me. They must have sorted the problem out. Thanks for responding.
michaelscott
Grafter
Posts: 594
Registered: 09-08-2007

ADSL Down

Interesting. I'm on the Shildon exchange (very near Bishop Auckland) and I had the same problem. I believe that these exchanges are in some way linked.
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ADSL Down

Living up here I am surprised we even get BB. The exchanges are problem connected by two yogurt pots and a long piece of string... :lol:
michaelscott
Grafter
Posts: 594
Registered: 09-08-2007

ADSL Down

You've had BB in Bishop for years Tongue
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ADSL Down

Yeah but not in Coundon where I live. We have two phone lines and it is only available on one of them. The BT Engineers had to come out and test the line, I was just in, it was very close.