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ADSL Connectivity Issues

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ADSL Connectivity Issues

"We can also confirm that we have full contingency measures in place should our current investigations with BT fail to deliver a rapid resolution to the current HomeGateway issue."

Can you let us know your defination of "Rapid" ?

How long before you action the "full contingency measures"

I'm not complaining, (ok I am a bit),but it would be nice to know when we will be able to use the service properly again.

Many thanks.