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ADSL Activation date...


ADSL Activation date...

Hi, I've applied for plusnet ADSL broadband and am just waiting for it to all be setup.

It currently says an engineer will setup broadband on x date. Does anyone actually need to be in my home for this or is this one somewhere else?

Not sure if I need to try and take the day off or not!
Posts: 1,634
Registered: 15-06-2007

ADSL Activation date...

Hi and welcome

No you do not need to be at home when your ADSL is activated this is something that a BT engineer will do within your local telephone exchange so all you need to do is wait

From the date you placed your order the normal activation time should be between 5 and 10 days and you can follow this process by going to connection settings under my account to the left of this page then click on order tracker