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ADSL Activation date...

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ADSL Activation date...

Hi, I've applied for plusnet ADSL broadband and am just waiting for it to all be setup.

It currently says an engineer will setup broadband on x date. Does anyone actually need to be in my home for this or is this one somewhere else?

Not sure if I need to try and take the day off or not!
1 REPLY
holdtight
Grafter
Posts: 1,634
Registered: 15-06-2007

ADSL Activation date...

Hi and welcome

No you do not need to be at home when your ADSL is activated this is something that a BT engineer will do within your local telephone exchange so all you need to do is wait

From the date you placed your order the normal activation time should be between 5 and 10 days and you can follow this process by going to connection settings under my account to the left of this page then click on order tracker