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8 days down and still counting. Ticket 20221286

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8 days down and still counting. Ticket 20221286

Have been down for 8 days and still counting. Was told a week ago that I was to be put on interleaving for a more stable line and would take 5 days to be effective. Had problems for months. If anyone at PN reads this can they advise what is happening on the ticket for ADSL line as I have no confidence this will ever be resolved.