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450kps!!!!

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450kps!!!!

Well I've been having problems now for about 3 months. I was told this was due to an upgrade from 2 to 8m. After checking tonight after being told to jump through many hoops I enlisted the help of a far more switched on mate who using his own experience as a bt engineer showed me I was achieving 405 kps and had a 3db noise margin.
Even to my thick ears this 'dunt sound good do it?'
Plus net if you read this please do something soon as my 12 months is up and I'll just go to another isp. I do however believe in giving people a chance.
2 REPLIES
shellsong
Grafter
Posts: 2,191
Registered: 03-08-2007

450kps!!!!

What are your line stats-- upload and download synch rates, attenuations and SNR/noise margins? If, as you seem to be saying, the downstream noise margin is only 3 dB while the synch rate is 405 Kbps then there is something seriously wrong with your line that a BT engineer ought to be better placed to do something about than PlusNet!

A proper set of stats would aid diagnosis immensely!
N/A

450kps!!!!

mee to