hi i keep hearing about this upgrade from 512k to 2 mb im on the £21.99 mth
ADSL Home self Install but how do i no im on it ??
The speeds im getting is shockingly LOW like between 85kbs & 175kbs??
It takes an eternity" for pages to load.
Phoned customer support @ least 20 min wait.
The account you are on is shown under account details -> account summary.
Your product is included in the free upgrades but it is still in the hands of BT when it is actually done. Previous dates have quoted all complete by end of July but that has slipped several times and the latest complete date is now Oct.
The usertools exchange checker should tell you when you were originally planned to be speed upgraded but that is just a guess from BT. Click on the usertools link iin my sig and enter your phone number in the checker. Then click on the 4th entry to see what DSLAM you are on and what the proposed upgrade date was.