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1mb to 2mb

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1mb to 2mb

Raised a ticket today to downgrade from 1mb premier 29.99 a month to 2mb premier 21.99 a month.

Just got an email to say i have now been transferred over to the 2mb package. i suppose it's a little impatient of me to think that my speeds should increase immediately. Is it likely to take a few days, or should it be 2mb quick already?
2 REPLIES
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1mb to 2mb

I did the same today and it said on mine 10th of may this will take place
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1mb to 2mb

If you didn't pay the £14.99 to 'jump the queue' on the speed regrades, you will be on 2mb as soon as your exchange is updated by Bt. Different accounts up and down the country are being upgraded between April and July.

As soon as yours is upgraded you should find yourself on the 2mb speeds.