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1mb runnning like a snail

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1mb runnning like a snail

My connection is running lika a snail lately, even a midnight it looks like my exchange is suffering from a fault or severe contention.

b]Traceroute Results: View Traceroutes
Traceroute Time (24 Hour): 22:46 to 23:07
Traceroute Duration: 21 minutes
Traceroute Packet Size: 64 bytes
Packetloss in Traceroute?: Yes
Exchange: manningtree
Problem: Peak-Time Slow Data Transfer (Everything is slow during peak times)
Duration of Problem: Since installation
Minimum Speed Achieved On PlusNet Speedtest: 468.7 kbps
Maximum Speed Achieved On PlusNet Speedtest: 954.1 kbps
Average Speed Achieved On PlusNet Speedtest: 711.4 kbps
Account: ADSL Home (Self Install) - 1mb (50:1)
IP Block Size: Single (default)
Ticket Number: 10636872
Additional Information: None