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1Mb to 2Mb Upgrade

N/A

1Mb to 2Mb Upgrade

Morning!

Requested an upgrade to a 2Mb line yesterday and was very surprised this morning to find my router status showing the following:

DownStream Connection Speed 2272 kbps
UpStream Connection Speed 288 kbps


So being an excitable chap I immediately started a speed test and it was only downloading at 1Mb speeds.

All help / advice / suggestions / explanations will be gratefully received.

Dave
2 REPLIES
N/A

1Mb to 2Mb Upgrade

Your line is likely throttled by PN as they won't have found out from BT yet that the upgrade is completed. Usually a quick call to Customer Services can get the throttle lifted.
N/A

1Mb to 2Mb Upgrade

Groovy, thanks for the reply.