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10th day my line is active at the exchange but no news from

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10th day my line is active at the exchange but no news from

i will have no internet access from the 15th as i have terminated my anytime package with tiscali as i thought i would be connected.

my friend with zen and freeserve have been connected and they applied for adsl after my self and they had been connected within 5 days.

i am able to login to bt_test_user@startup_domain
but not to the plus net one as it state that the computer is not responding

please could you help me as i thought i would have been connected since Friday as my line was activated for adsl on the thursday.

please could you advise me why it is taking so long.

1 REPLY
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RE: 10th day my line is active at the exchange but no news f

Dear rezwan

BT can take longer at some exchanges than they do at others. According to BT late last night they finished setting up ADSL, which is now active on your line.

Kind Regards

Kevin

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