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10 Days Today! and still no ADSL?

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10 Days Today! and still no ADSL?

Well its been the full 10 days of waiting, and waiting, and waiting.....but still no connection to ADSL. When ever i phone support they just say "It will be any day now, BT have disabled DACS, it will be any day", what day! When! ADSL is begining to feel like a myth.
Please somebody tell me whtas going on? Im getting desperate!
3 REPLIES
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RE: 10 Days Today! and still no ADSL?

Day 16 here.

I've had a ticket open with customer support for nearly a week (must be sending their average much higher than it is normally...) but have only got a very cryptic response obviously meant for another member of support and not me. A request for information has gone unnoticed seemingly.

I know Plusnet are excellent, and I am assuming this is just a blip seen as I have had no other problems whenever I have used them before. But a reply to say that you are still working on it, or why you have had to resubmit my application to BT would not have gone amiss. I don't care if mistakes have been made, it is not my style to go shouting off the rooftops about it, I just like a little feedback to make sure you are still working on it. Reply in private if you like, I don't care how it is done Smiley
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RE: 10 Days Today! and still no ADSL?

>I had a similar problem with a customer and believe me it aint Plusnet's fault but BT there service is awfull and they can cause more problems.
Does anyone know what BT stands for, I thought it was for Behind Times, any suggestions are welcome

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RE: 10 Days Today! and still no ADSL?

Well ladies and gents the latest excuse was....wait for it "the jubilee weekend has put our lead times back" well woohoo! So it will be Wednesday before i can start hassling again then (tommorow). We will see what happens next. My four days off and all i had was my cacky 56K con. Don`t get me wrong 56 has been a god send for a long time now, but i wanna move with the times....come on ADSL where are you!

Still Waiting

Skrib............