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Still waiting to be connected one month on...

Username
Grafter
Posts: 190
Registered: 30-07-2007

Still waiting to be connected one month on...

Please could someone from PlusNet look at ticket 25266151. This is from one of our clients who we'd like to join the trial, but it's almost a month old now with what appears no progress  Cry
Also, they have now received notification of being moved to IPStream Max (ticket 25537735), should we allow this or keep the service they currently have?  Undecided
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 17,626
Thanks: 611
Fixes: 158
Registered: 05-04-2007

Re: Still waiting to be connected one month on...

I've replied to the ticket this morning. I'll keep it updated with the latest status.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
Username
Grafter
Posts: 190
Registered: 30-07-2007

Re: Still waiting to be connected one month on...

Thanks for the update Chris, could you clarify if we should allow the update to IPStream Max to go ahead?
Plusnet Help Team
Plusnet Help Team
Posts: 17,626
Thanks: 611
Fixes: 158
Registered: 05-04-2007

Re: Still waiting to be connected one month on...

That won't matter at all, so if you want to move to Max then go for it.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team