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whether to upgrade my broadband/phone packag

FIXED
kredhead
Grafter
Posts: 26
Thanks: 1
Fixes: 1
Registered: ‎16-01-2017

whether to upgrade my broadband/phone packag

I'm looking for help on deciding whether to upgrade from

Unlimited Fibre Extra (includes Line Rental)40 - 46Mb download speed (estimated)Out of contract price £43.5
to
Special Offer
Go 5X faster  Unlimited Fibre

Faster speeds. Ideal for streaming, downloading and gaming

38 - 40Mb estimated download speed based on your current line speed; 6 - 7Mbestimated upload speed
Minimum Guaranteed Speed is 29.2Mb
£22.50 a month 18 month contract Line rental included
I have been with Plusnet for around 20years now and very happy with the service and help which I have had in the past.
However, my old brain is falling behind on what is best for my needs.
I currently have 250mb free webspace which I need to keep as I host my website on it.
If I change to the new contract, will I lose this webspace?
Thank you for any help.
Katie
6 REPLIES 6
jab1
Aspiring Legend
Posts: 10,206
Thanks: 3,348
Fixes: 120
Registered: ‎24-02-2012

Re: whether to upgrade my broadband/phone packag

@kredhead You are already on the fastest package available (Unlimited Fibre EXTRA) although with the reported attainable rate, I would DOWNGRADE to the Unlimited package, given that you can only achieve 46Mb/s on the more expensive option, and can get close to the max on the cheaper option.

I would also see if you can negotiate a better price, given your length of membership.

John
kredhead
Grafter
Posts: 26
Thanks: 1
Fixes: 1
Registered: ‎16-01-2017

Re: whether to upgrade my broadband/phone packag

Fix

Thank you for your helpful reply John and I will call Plusnet to see what they can do regarding price. I am mainly concerned that I keep my webspace if I change.

Katie

jab1
Aspiring Legend
Posts: 10,206
Thanks: 3,348
Fixes: 120
Registered: ‎24-02-2012

Re: whether to upgrade my broadband/phone packag

Katie, I can't 100% guarantee that, but from reading various posts, I don't think your webspace would be under threat should you change packages.

John
kredhead
Grafter
Posts: 26
Thanks: 1
Fixes: 1
Registered: ‎16-01-2017

Re: whether to upgrade my broadband/phone packag

OK Thank you. You've been very helpful. I will call Plusnet and see what they can offer. I'll let you know.
It may help other people.

Katie

kredhead
Grafter
Posts: 26
Thanks: 1
Fixes: 1
Registered: ‎16-01-2017

Re: whether to upgrade my broadband/phone packag

Hi John. I have just rang Plusnet and apparently I already have a contract until January 2023 and currently have a discount of around £20 which is comparable to the new offer. He couldn't understand why I had got the new offer.
I'm happy to stay where I am.
Thank you for your help again.

 

Katie

jab1
Aspiring Legend
Posts: 10,206
Thanks: 3,348
Fixes: 120
Registered: ‎24-02-2012

Re: whether to upgrade my broadband/phone packag

👆 Good to see you are sorted.

John