when can I expect my upgrade

[#1]

Hi there, My exchange has recently been upgraded to 24mbps via BT and I had a vague email couple weeks back about this upgrade... Any way I can find the date I can expect to get upgraded??
Thanks
Steve

[#2]

HI willhome,
I can place that order for you now if you like, and you'll be upgraded in 7 days from when the order is placed.
Jojo

[#3]

yes please can you place that for me now thank you !!!

[#4]

HI willhome,
I'll take a look now and let you know when it goes through ok.
Jojo

[#5]

HI willhome,
I've placed the order now and sent you a ticket for confirmation.
Jojo

[#6]

great thanks,
ive had the email/text as well!

[#7]

You're welcome