what is my profile

[#1]

I have a line on which my contract is 17mb, with a current line speed over +18mb,  but in my package details it shows it as this:
THIS IS YOUR CURRENT BROADBAND PACKAGE
Plusnet Unlimited (Contracted)
£16.99
per month
    Unlimited Usage
    8Mb download speed (estimated)
    You've 8 months left of your 12 month contract
    Perfect for large families, downloaders and gamers
Expected speeds explained

[#2]

Hi there,
That's a known issue I'm afraid. Our systems have your line profile as 19300kbps (19.3MB)
Adam