visradius

[#1]

Have swapped my router in an attempt to cure drop outs.
Can I have an up to date please?

[#2]

Sure, <img src="http://ccgi.psmith12.plus.com/visradius/generated/image1329235386535.png" />

[#3]

Thanks Adam.

[#4]

"New" router is currently showing :-
System Uptime: 20:44:57s
is that correct? Only above seems to indicate max it can be is about 14 hrs?

[#5]

The indication is that your connection at the time of the snapshot had been up since about 10:00am to 4:00pm - your router is reporting its own system uptime since it was last powered on. You'll probably find a connection status log somewhere in your router's GUI - what is the make/model?
(Edited as I missed the disconnection at around 10:00am)

[#6]

Quote from: Jaggies

what is the make/model?

Siemens Gigaset SE587
http://192.168.0.1/www/Log.htm ?
"Log
During operation important events and information about how the device functions and possible problems are logged. The Log page displays the logged information.
    Specify which information is to be displayed from the option menu. You can choose between the following levels:
    All events All events are displayed.
    Configuration errors Only configuration errors are displayed.
    Syslog messages All events contained in the system log are displayed.
    Click View to display the desired information.
    Click Clear on the end of the displayed log to remove logged information from the screen and delete it from the device's memory."

[#7]

I'm not familiar with that particular router, but Kitz has it listed, along with a link to download the manual, if you don't already have one.

[#8]

Quote from: Jaggies

a link to download the manual,

Downloaded that: thanks.
Netgear - 60, 32, 40, 5, 29 hrs
Siemens - 6, 16 hrs
Looks like I have a while to wait to be sure this is doing a better job than my Netgear DM602, but are these figs any good? :-
"DSL Status
Driver Version: 1.75
API Version: GS_API_626
Firmware Version: E.25.41.18 A
Dsp Version: 0x000000e1
Status: ON
US Trained Rate: 443  kbps
DS Trained Rate: 7128  kbps
Current US data rate during last 30 sec: 0   kbps
Current DS data rate during last 30 sec: 0.153   kbps
Local Line Attenuation: 48.5 dB
Remote Line Attenuation: 22.5 dB
Local SNR Margin: 5.75 dB
Remote SNR Margin: 21.5 dB
Operation Progress: 0x00000000
State: Showtime
Rx ATTNDR: 7140000
Tx Cell Rate: 1046
Rx Cell Rate: 16811
Overall Failure: 0
PMmode: L2L3Allowed
Local ITUCountry Code: 0x0000b5ff
Auto Start: true
Whip Active: Inactive
Profile: BT
Standard: BisPlusAuto
Utopia Interface: Level1
Rx Auto Bin Adjust: Disable
Tx Attenuation: Bis_0DB
Detect Noise: Disable
Capability: A2/A2+
Coding Gain: auto
Framer Type: Type3ET "
Looks like the line must have gone down again this morning as YET ANOTHER IP!

[#9]

Hi there,
It looks like we've enabled interleaving on the line which should reduce the errors and stabilise things for you, though I can see there were a couple of drops last night. I believe our faults team are monitoring the connection and will have an update for you on Friday though please do feel free to add further information to the ticket if you need.

[#10]

Yet ANOTHER IP when I got in this afternoon!
Can I have another please?
Looks like the "new" router is no better. I wonder if I try the Netgear again but manually enter the DNS servers?

[#11]

Now being told you concider this "stable"!!! :-

Netgear - 60, 32, 40, 5, 29 hrs
Siemens - 6, 16, 19, 7 hrs

[#12]

Hi Keeef,
Although I've seen more stable connections, I wouldn't consider it unstable as such. What problems are the drop-outs causing your experience?
Jojo

[#13]

Quote from: Joanne

What problems are the drop-outs causing your experience?

Not sure I understand what you are asking here.
Every time the connection drops I get assigned a new IP, which is a real pain for me. I would have thought the lease time would enable the same IP to be re-assigned if the connection wasn't dropped for too long?
I understand that ADSL isn't as stable as my previous cable connection and that this package doesn't provide a fixed IP, but would have expected connections to last longer than a few hours at a time and the IP to be "sticky". I don't remember this problem a few years back when I was on ADSL with Pipex.

[#14]

We'd regard a line as unstable if the disconnections were frequent and caused a drop in speeds which I don't believe they are in your case.

Quote

Every time the connection drops I get assigned a new IP

I'd recommend you opt for a static IP in that case if its' important to retain integrity with that as yours is dynamic by nature. That would involve a change of account type for yourself too I'm afraid.

[#15]

Quote from: _Adam_Walker_

We'd regard a line as unstable if the disconnections were frequent

They are frequent!
ADSL is meant to be an on all the time connection, not one that drops every few hours.