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usage not reset after billing date

artificer
Grafter
Posts: 1,850
Registered: ‎11-08-2007

usage not reset after billing date

usually the usage resets from 16/17 of the month.  it's 2330h mon 17 and the usage is still on last month's.
could somebody see to that?  i'd appreciate it. ta.
1 REPLY 1
WWWombat
Grafter
Posts: 1,412
Thanks: 4
Registered: ‎29-01-2009

Re: usage not reset after billing date

The whole usage-stats system is backed-up. http://community.plus.net/forum/index.php/topic,92444.0.html and http://www.plus.net/supportpages.html?a=2&support_action=messages&ispservice_id=portal
I imagine that your reset has not been incorporated into the usage figures either.
Plusnet Customer
Using FTTC since 2011. Currently on 80/20 Unlimited Fibre Extra.