Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
usage limit reached
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: usage limit reached
usage limit reached
04-09-2012 12:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
Hi, this is my first post.
I got my partner a new tablet last week and it's really blasted through our 10 GB BB limit. Got the e-mail to warn us within a couple of days, then next day a £5 charge. My issue is I then upgraded to a higher dl limit (60GB) but have since had two additional charges since. When I spoke to query this today I was told that the higher limit wouldn't be applied until the next billing month in 3 weeks.
Happy with PN but don't want to have very limited access for the next 3 weeks, nor do i want to be charged £40 / £50 for constantly going over.
Anyway around this anyone?
many thanks
Matt
Hi, this is my first post.
I got my partner a new tablet last week and it's really blasted through our 10 GB BB limit. Got the e-mail to warn us within a couple of days, then next day a £5 charge. My issue is I then upgraded to a higher dl limit (60GB) but have since had two additional charges since. When I spoke to query this today I was told that the higher limit wouldn't be applied until the next billing month in 3 weeks.
Happy with PN but don't want to have very limited access for the next 3 weeks, nor do i want to be charged £40 / £50 for constantly going over.
Anyway around this anyone?
many thanks
Matt
Message 1 of 2
(641 Views)
1 REPLY 1
Re: usage limit reached
04-09-2012 1:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there, welcome to the forums.
I've sent a ticket (59487048) to you which you can look at here: http://contactus.plus.net ;
Adam
I've sent a ticket (59487048) to you which you can look at here: http://contactus.plus.net ;
Adam
Message 2 of 2
(267 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page