usage allowance
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- Re: usage allowance
usage allowance
07-02-2017 12:55 PM
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I've just received an email from your good selves saying I'm approaching my usage allowance.
Normally I monitor this to make sure I'm using within my limit. However your usage page hasn't been working for quite a few weeks. It seems a little unfair that you won't allow me to monitor my usage but you clearly have access to that data. Can we have this facility fixed please?
Re: usage allowance
07-02-2017 4:34 PM
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As you're on an older account, the usage should display. Sometimes if it doesn't it's worth a single reboot of the router to see if the usage comes through after that.
Re: usage allowance
07-02-2017 6:19 PM
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re-booted the router - no change
It just says: Nothing to show at the moment - blah blah - please try again later.
Been like this for at least a couple of weeks.
I see there's other threads about it not working but no suggestion as to when or even if it will be back.
Re: usage allowance
08-02-2017 8:54 AM
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I've looked into your account and I can see that your usage checker appears to be working now.
Let us know if you still have problems.
If this post resolved your issue, please click the 'This fixed my problem' button
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