upload speed slow again
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- Re: upload speed slow again
upload speed slow again
04-06-2011 5:21 PM
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an old problem has come back, my router stats show 8128/448 as my line profile and my download is fine at around 6.7mbps, but my upload is 240kbps which is slow.
i had the problem once before and pn reset something and it cured it instantly but cant remeber what it was.
i have reset my router which a netgear DGND3300v2 but didnt make any difference.
any suggestions?, i have raised a ticket but that can take a while sometimes
many thanks
Re: upload speed slow again
06-06-2011 11:04 AM
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Is the result via wire or wireless?
Jojo
Re: upload speed slow again
06-06-2011 6:25 PM
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thanks for the reply,
its wired, i just checked it and its 235 up and 6600 down so its odd. the last time i had the problem i posted on here and somebody from pn reset something but i couldnt find the post.to see what they did, i also raised a ticket.
i do somethimes get line noise but its not all the time, sometimes i phone somebody and i get noise and sometimes its clear as a bell, but i am reluctant to report it to bt as lastime they sent round the 'missing link' who didnt have a clue and it was only when btw guy came round they fixed it, but bt still charged me £120 for the first muppet., although i got a refund eventually.
i am waffling, i dont think that's related anyway.
cheers
Andy
Re: upload speed slow again
07-06-2011 11:37 AM
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I found the post. Matt reset the SNR, which seemed to resolve it. I'll try that again for you.
Jojo
Re: upload speed slow again
08-06-2011 7:33 PM
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thanks for that, its still showing the same speed up at the moment but not sure if you have done it yet, thats as of 19.40 8/6/11
thanks
Andy
Re: upload speed slow again
09-06-2011 10:25 AM
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It should have taken effect by now. I would suggest raising a fault if you've tried the usual change filter, test socket etc.
Jojo
Re: upload speed slow again
09-06-2011 7:00 PM
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i have raised a fault but i havent changed filters etc and tried different routers yet as i have a filtered face plate but will go though the procedure as i dont want a bill.
its wierd how it fixed it straight away last time
i'll keep you posted
thanks
Andy
Re: upload speed slow again
09-06-2011 7:44 PM
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thanks for your help, i'll keep the ticket open for a bit just in case
Andy
Re: upload speed slow again
10-06-2011 10:44 AM
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Re: upload speed slow again
10-06-2011 5:56 PM
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nice pic by the way
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