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upload speed cap

bobbyjo51
Newbie
Posts: 1
Registered: ‎01-02-2014

upload speed cap

My upload speed is maxing out around 0.35Mbs. Is it possible to remove the cap as I am unable to even set up my itunes match service.
Thanks
2 REPLIES 2
BigDawg
Newbie
Posts: 8
Registered: ‎17-01-2014

Re: upload speed cap

Same here. I raised a support tick ,,, 2 in fact requesting an uncap. And 35 hours later still not answer despite it being inferred its a 16hr turn around.
Phil.
MisterW
Superuser
Superuser
Posts: 14,575
Thanks: 5,411
Fixes: 385
Registered: ‎30-07-2007

Re: upload speed cap

Those tickets probably need handling by the provisioning team who don't work weekends. If they're not picked up early Monday I'm sure one of the Digital Care Team who monitor these forums will action it.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.