upgrading product
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- upgrading product
upgrading product
10-10-2007 4:31 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: upgrading product
10-10-2007 8:12 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you upgrade to a Broadband Your Way product you would keep your existing monthly contract.
If you're moving from a legacy product to BBYW you can take advantage of the hardware offers, depending on your product type.
Option 3 (19.99) comes with a free Voyager 2110, however if you were to leave within 12 months these would become chargeable.
Re: upgrading product
10-10-2007 12:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
if i was to upgrade to opton 3 then decide in a couple of months to downgrade to option 2 again is there a charge for downgrading,reason i ask is my son just got xbox 360 and i expect my usage to go up for a while but the novelty may where off and i m ay not need the extra allowance
Re: upgrading product
10-10-2007 12:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hope that helps,
Re: upgrading product
10-10-2007 1:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: upgrading product
10-10-2007 2:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you can update the card details on your account so we can take the difference in payments between the two accounts we'll do this for you immediately.
Re: upgrading product
10-10-2007 2:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: upgrading product
10-10-2007 2:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderators note by James_H : Removed full quote of preceding post - it is not needed and is a breach of the Forum Rules
Re: upgrading product
10-10-2007 3:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Mand Hi there,
If you can update the card details on your account so we can take the difference in payments between the two accounts we'll do this for you immediately.
hi updated card details an hour ago...dont want to be pushy but got work shortley and son is itching to use xbox live
Re: upgrading product
10-10-2007 4:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: upgrading product
10-10-2007 4:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: upgrading product
10-10-2007 4:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: stephen25 just called customer services who said the dont do instant regrades it wil happen sometime tommorow even though plusnet mod on here says upgrade card details and we will do it imedietly..unbelieveable...
Firstly, the Plusnet staff on here are distinct from the mods.
Secondly, the Plusnet staff here do have the 'power' to do these sort of modifications immediately, whereas the CS staff don't necessarily.
PM Mand and ask her to check this thread out again, and I'm sure she can do the magic somewhat
B.
Re: upgrading product
10-10-2007 4:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Meant to say that I'll have a word with the agent you spoke to aswell.
Re: upgrading product
10-10-2007 4:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: upgrading product
10-10-2007 4:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page