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firefly2
Grafter
Posts: 265
Registered: ‎16-11-2007

upgrade

I have just upgraded my dial-up to bbyw op 1 and have  been congratulated on successfully ordered dialup.  ?????  what exactly have I got please. ? had dialup before  ???firefly2 Huh
2 REPLIES 2
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,869
Thanks: 4,950
Fixes: 315
Registered: ‎04-04-2007

Re: upgrade

Hi there,
You've requested to upgrade to PlusNet Broadband Your Way Option 1. This application is awaiting the activation of your Direct Debit instruction (takes about a week). Once this is active the order will be placed with BT Wholesale and your line activated 5-7 days later.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

firefly2
Grafter
Posts: 265
Registered: ‎16-11-2007

Re: upgrade

Thanks Bob. looking forward to the happy day then. firefly2        Smiley Roll_eyes