un explained usage
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- Re: un explained usage
un explained usage
09-12-2007 3:47 PM
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every night my router is switched off and laptopclosed down, but my usage graph shows that there is usage overnight
Re: un explained usage
09-12-2007 4:18 PM
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"In The Beginning Was The Word, And The Word Was Aardvark."
Re: un explained usage
09-12-2007 4:18 PM
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It is normal for there to be some 'background' usage even with the router turned off, I believe.
Re: un explained usage
10-12-2007 12:00 PM
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I've had a quick look at your account and I'm definitely seeing periods where there has been no reported usage for periods of 24 hours.
Can you confirm what periods you are referring to and I'll cross reference it against BTs CBC logs and see if they are reporting traffic that we aren't and vice versa?
Re: un explained usage
11-12-2007 8:01 AM
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This made me check my usage. During the period of my 2 week holiday it shows usage of 50mb a day. No one has access to my home, I have no kids......... but unfortunatley I left my wireless modem/router switched on (computer switched OFF). It is however WEP security enabled.
I raised a ticket with F9 asking for possible causes.
"When it comes to checking who has used your internet connection to a internal user level, it is quiet a hard thing for a ISP to do, as a surguestion I would say to change the WEP code to ensure that no one has figured out the code, also try restarting the router, and possible reset the router.
The figures are delivered to us directly from BT for useage as we are charged on useage also, so it is unlikely that the figures are currupt."
My WEP has been changed, I have 'reset' and I've got someone coming to doble check my setup.... Any comment from similar 'victims' would be appreciated. (I'm not a tecky so keep it simple please!)
Re: un explained usage
11-12-2007 9:47 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: un explained usage
11-12-2007 10:25 AM
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Jelv's touched on this, but whenever you are connected to the internet, you are prone to background noise, with traffic like IP scans and probes (and in extreme cases DDOS attacks).
You can avoid this by unplugging your router when you are not using the internet, should you wish to do so.
Jelv's also raised a valid suggestion of turning on our Broadband Firewall.
Re: un explained usage
11-12-2007 10:39 AM
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Re: un explained usage
11-12-2007 10:46 AM
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Have you got the PN firewall enabled?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: un explained usage
11-12-2007 1:07 PM
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I'm learning some stuff here!
Re: un explained usage
11-12-2007 2:31 PM
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this is all new to me as before i was on unlimited and so didnt worry about it, but now as i have a limit was inclined to keep on top of it more
steve
Re: un explained usage
11-12-2007 8:19 PM
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Just to add to this - I've just had a guy out to check things over a) beciuase of this problem and b) because I believe I was having an intermintant problem with my router (Voyager 2500v). He thiunks the security I had enabled was probably satisfactory - but the router was playing up in that it kept dropping a connection and has now been replaced.
Something, somewhere has certainly gone wrong. Up until 2 months ago my usage was never more than 1Mb a month and now I am exceeding 2Mb.... and I've been away for two weeks!
Now I have changed the Router/passwords and other security I will be monitoring with interest.
Thanks for the comments.
Re: un explained usage
14-12-2007 9:43 AM
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".......................re the unexplained usage. I have had someone check my security and it was fine. I would appreciate your views of closer examination of the usage. While I was holiday the usage was incredibly regular. From 16th November to 28th EVERY day the free usage was 17Mb and the paid for usage was between 31 and 33 Mb. When I returned home this all changed and for example the free usage only averaged 250KB. This would suggest some systematic interference with my broadband. Use by someone infiltrating my connection could never produce such static figures.
I accept that there will always be an amount of 'background' use but surely 50Mb a day is excessive. I took the liberty of putting this issue on your forum and most seem to think this was excessive.
I don't understand how the broaband system works but it appears that 'something' has recognised a connection is not in use and loaded it with a set amount of usage. Why? How?
Your comments would be appreciated."
Views/Comments please? Now I'm using my connection again on most days the usage is substantially less than when I was on holiday!
Thanks
Re: un explained usage
14-12-2007 9:47 AM
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We have no way of telling exactly what happened at that time. Only that usage from your connection was being recorded.
All I can tell you is that usage was there, either via someone probing your connection or just regular background traffic, I would have no way of telling.
Re: un explained usage
14-12-2007 9:52 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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