I normally only have 2mb connection however over a month ago my connection became unstable possibly due the demolition of old houses on the estate causing interference. This has now stabilised but I am stuck at 1mb despite having a reasonable sync speed for 2mb. When the connection became unstable my dslam vendor id also changed from Thomson MultiMedia Broadband to Infineon and since that change I have had 1mb permanently. 3 weeks ago I had a few instances of 2 or so hours where I would get 2.3mb which does not fit with a bras profile for the sync speed I had of approx 2500kbps. I have been stuck at 1mb for approx 3 weeks now. My sync speed is actually slightly higher since the change of dslam approx 2600 as opposed to 2300 before.
Any help would be appreciated
Here are stats:
DSL Connection
Link Information
Uptime: 4 days, 13:00:06
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 2,656
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.5 / 17.0
Line Attenuation (Up/Down) [dB]: 31.5 / 59.0
SN Margin (Up/Down) [dB]: 14.0 / 7.0
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 4 / 0
FEC Errors (Up/Down): 82 / 398,884
CRC Errors (Up/Down): 82 / 2,074
HEC Errors (Up/Down): 53 / 1,593
Estimated line speed:
Not recorded (service activated before we introduced estimates).
Current line speed:
1 Mb
FAQ
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
862 Kbps
0 Kbps 4000 Kbps
Max Achievable Speed
Download speed achieved during the test was - 862 Kbps
For your connection, the acceptable range of speeds is 1200-4000 Kbps.
Additional Information:
Your DSL Connection Rate :2656 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 2343 Kbps
2. Upstream Test: -provides background information.
Upload Speed
366 Kbps
0 Kbps 448 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 366 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 448 Kbps
This test was not conclusive and further testing is required.This might be useful for your ISP to investigate the fault.
If you wish to carry out further tests,please click on 'Continue' button.If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results.
Please visit FAQ section if you are unable To understand the test results.
