slow speed
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slow speed
25-05-2009 7:38 AM
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Re: slow speed
25-05-2009 9:38 AM
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Router stats - attenuation, noise margin and speeds - this tells you how to get them http://www.kitz.co.uk/adsl/frogstats.php
The result from here https://portal.plus.net/my.html?action=data_transfer_speed
Finally which speed tester gave that result
Re: slow speed
25-05-2009 3:30 PM
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Today 15:26 998 kbps (125kB/s) 381 kbps (47.6kB/s)
(with the plusnet speed test, also the same with speedtest.net and broadbandspeedchecker)
I cant find my thomson gateway router on that website to get the details?
Re: slow speed
25-05-2009 3:31 PM
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Re: slow speed
25-05-2009 3:34 PM
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Edit: I'll leave it with you JIm, besides you're typing quicker
Re: slow speed
25-05-2009 3:35 PM
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Re: slow speed
25-05-2009 3:36 PM
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Recorded Events
Time Message
Warning 00:01:00 (since last boot) PPP link up (Internet) [87.112.67.81]
Info 00:01:01 (since last boot) PPP CHAP Chap receive success : authentication ok
Info 00:01:00 (since last boot) PPP CHAP Receive challenge (rhost = PTN-AG2)
Info 00:00:59 (since last boot) PPP CHAP Receive challenge (rhost = ERX8.Faraday)
Info 00:00:45 (since last boot) xDSL linestate up (ITU-T G.992.1; downstream: 3648 kbit/s, upstream: 448 kbit/s; output Power Down: 19.5 dBm, Up: 12.0 dBm; line Attenuation Down: 43.0 dB, Up: 19.5 dB; snr Margin Down: 12.0 dB, Up: 19.0 dB)
this is on https://portal.plus.net/m...ction=data_transfer_speed
Estimated line speed:
4 Mbps - Checked on 2009-04-23 21:28:14
Current line speed:
1000
Re: slow speed
25-05-2009 3:38 PM
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Re: slow speed
25-05-2009 3:43 PM
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Quote from: Anotherone Try this - http://www.kitz.co.uk/adsl/frogstats.php#43 & what about the portal figures?
Edit: I'll leave it with you JIm, besides you're typing quicker
from there i get this
Uptime: 0 days, 8:25:43
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 3,648
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 19.5
Line Attenuation (Up/Down) [dB]: 19.5 / 43.0
SN Margin (Up/Down) [dB]: 19.0 / 11.0
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 6,596,217
CRC Errors (Up/Down): 0 / 5
HEC Errors (Up/Down): 0 / 2
Re: slow speed
25-05-2009 3:48 PM
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That clears the first point - your current line speed of 1000kbps is a result of a low speed synch over the last few days and should be the same as the IPprofile set by the automated system at the exchange.
It is clear that the problem isn't down to Plusnet but to your connection to the exchange including your internal wiring. As such I am moving this to Broadband Speed and we will take it from there.
If you can advise the model of Speedtouch you have it may be possible to get Routerstats working which will provide a lot more information.
The IPprofile will automatically increase to 3000kbps providing you don't have any low speed synchs.
Looking at your last post you have an appalling error rate and that also needs to be addressed as you have only been connected for 8 1/2 hours.
Can you connect the router to the test socket behind the master socket
Re: slow speed
25-05-2009 4:10 PM
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You may as well forget any throughput tests for the time being, the important thing will be to get your sync speed up and get rid of any extraneous noise on the line.
Re: slow speed
25-05-2009 4:16 PM
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And it was only connected for 8 hours as i am on nights so i was switching it off when i went to work, and back on when i got home.. Switching to the main socket doesnt make a difference
Re: slow speed
25-05-2009 4:31 PM
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We need to try and discover what caused the low sync event.
Can you describe whether you have any extension sockets and wiring. If so how many, rough routing of cable etc.? Do you have any sky or similar boxes plugged in, faxes etc.? Is your phone corded or cordless?
Re: slow speed
25-05-2009 4:47 PM
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Nothing has changed with my set-up, and like i say, up until about 5 days ago i was getting a constant 3.68mbps.. Phone is cordless, sky was unplugged from the socket months ago due to problems with last i.p...
Rough set up
main socket-------------filter----router.. Main socket to filter has a 5 metre extension cable.. Did try running with the filter straight into the main socket, but got better results with the set-up that it has now
Re: slow speed
25-05-2009 5:30 PM
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That long extension lead won't be helping matters as it will have a bell wire connected picking up interference.
If you don't have any fixed wiring and extensions, can you plug the filter straight into the master socket, with no phone and immediately grab the router's stats. (If you do have fixed wiring and extensions, then plug into the test socket behind the removeable front plate - pic attached)
When you''ve got the stats, plug the phone into the filter and immediately grab another set of router line stats. Don't forget what I said about powering down the modem/router and waiting a few minutes before unplugging the line, filter etc.
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