slow speed just changed from sky
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slow speed just changed from sky
09-11-2016 7:22 PM
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hi i have just changed from sky broadband to plusnet and my speed is a little slower. on sky my router used to connect at around 10mbps and the download speed was around 9mps but now on plusnet it connects at 7 and downloads at about 6mbps. could someone take a look for me please.
Re: slow speed just changed from sky
09-11-2016 8:29 PM
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You'll now be connecting via the BT Openreach network, which is possibly why.
PN should have given you a speed estimate at time of joining; saying that, you
should give connection a few days for the network to determine your maximum/ sustainable speed.
Check your line's potential at:
http://speedtest.btwholesale.com/
Re: slow speed just changed from sky
10-11-2016 1:41 PM
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Your line seems to be disconnecting quite a lot:
Re: slow speed just changed from sky
11-11-2016 8:05 PM
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Hi it is plugged directly into the master socket, it is a by mk3 prefiltered socket and has no phone extensions from the socket. Did the line noise test and there is no noise.
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- Re: slow speed just changed from sky