sky catch up
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sky catch up
01-08-2014 5:45 PM
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and have told me setting need to be changed in the router,when i rang plus net ,they never had a clue what to do,told me to change gaming setting,that did not work,then i was told something about forwarding ports which i dont have a clue about,i hope some one can help with this problem,thank you in advance
Re: sky catch up
01-08-2014 6:05 PM
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It's likely that the router of your previous supplier used a different IP range to that of PlusNet.
York.
Re: sky catch up
01-08-2014 11:17 PM
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Re: sky catch up
02-08-2014 2:14 PM
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Re: sky catch up
02-08-2014 3:16 PM
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Welcome to the community. Did rebooting the router fix your problem?
Re: sky catch up
02-08-2014 3:26 PM
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Quote from: Mark_ Hooked mine up no problem, connected the ethernet cable and the sky box picked it up straight away. If you're on FTTC try rebooting just the router, not the modem
Mine is by Wi-Fi, not wire and I've already had to reboot the router to clear a connection issue during scheduled maintenance and it is still showing a fail for connecting to on demand, but I haven't done a shut down and restart of the sky box.
Re: sky catch up
05-08-2014 6:00 PM
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Re: sky catch up
05-08-2014 6:17 PM
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I have recently moved to fibre.
How are you trying to connect to Sky box ?cable or wireless ?
Also I found that even when connected catch up takes quite some time show up.
You could try raising your query on Sky forum,this must be solvable .
Re: sky catch up
05-08-2014 7:03 PM
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Is it wifi or Ethernet? Are there Homeplugs in use?
I had Sky when I switched to PN and everything worked 'out of the box'. It has to be a basic simple fault somewhere!
York.
Re: sky catch up
05-08-2014 9:36 PM
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Re: sky catch up
05-08-2014 9:56 PM
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York.
Re: sky catch up
05-08-2014 10:07 PM
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Quote from: trund246 Thanks for all replys,rebooted the router,and sky box,still the same,ive got a very angry wife,because it was me who changed providers
Did you do what I suggested before you turned off the box and router of disabling and enabling on demand downloading (saving the change at each point) as it is something suggested on the sky website and was pointed to by one user who was responding to another with a similar problem.
Re: sky catch up
05-08-2014 10:13 PM
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Yep have tried a different known good cable. Both cables work fine connecting laptop to router (And disconnecting wireless obv...)
It's like the router just refuses to recognise the sky box exists. Have tried the usual combination of powering down one or both devices and still nothing. Firmware version in router is 10.2.2.B which I think is latest.
One is peeved.
Re: sky catch up
05-08-2014 10:38 PM
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It sounds like the Sky box has the wrong IP address for the router/gateway, so can you both confirm that the Sky box has the correct I.P. address for the router?
York.
Re: sky catch up
05-08-2014 11:10 PM
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