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raspberrypi.org not accessible on PlusNet?

FIXED
IcyBee
Dabbler
Posts: 19
Thanks: 1
Registered: ‎03-08-2007

raspberrypi.org not accessible on PlusNet?

Can anyone else access raspberrypi.org?

Everything else on the internet is fine for me, but I can't get to the one site I need this evening.

It can be reached on my (non-PlusNet) phone and http://www.isitdownrightnow.com/raspberrypi.org.html says that the site is up and reachable.

9 REPLIES 9
pjmarsh
Superuser
Superuser
Posts: 4,035
Thanks: 1,579
Fixes: 20
Registered: ‎06-04-2007

Re: raspberrypi.org not accessible on PlusNet?

It's up and running for me.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

IcyBee
Dabbler
Posts: 19
Thanks: 1
Registered: ‎03-08-2007

Re: raspberrypi.org not accessible on PlusNet?

Thanks for trying.

It's weird, but every device connected to my router cannot see that site.  All other sites are fine.

Does anyone know why one particular site would stop working on a broadband connection?  Has my IP been banned or something?

If I turn off wi-fi and connect my phone to my EE 4G connection, it's fine.  But I want to download updates on my ethernet only  Raspberry Pi (v1).

IcyBee
Dabbler
Posts: 19
Thanks: 1
Registered: ‎03-08-2007

Re: raspberrypi.org not accessible on PlusNet?

Oh.  Just restarted my router and it's working now.

Weird.

ejs
Aspiring Hero
Posts: 5,442
Thanks: 631
Fixes: 25
Registered: ‎10-06-2010

Re: raspberrypi.org not accessible on PlusNet?

Plusnet's DNS servers seem to have some issue with it:

$ dig @212.159.6.9 raspberrypi.org

; <<>> DiG 9.11.3-RedHat-9.11.3-6.fc28 <<>> @212.159.6.9 raspberrypi.org
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 52887
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;raspberrypi.org.		IN	A

;; Query time: 485 msec
;; SERVER: 212.159.6.9#53(212.159.6.9)
;; WHEN: Tue Jun 26 18:47:46 BST 2018
;; MSG SIZE  rcvd: 33

Other DNS servers seem OK with it:

$ dig @8.8.4.4 raspberrypi.org

; <<>> DiG 9.11.3-RedHat-9.11.3-6.fc28 <<>> @8.8.4.4 raspberrypi.org
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 16148
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;raspberrypi.org.		IN	A

;; ANSWER SECTION:
raspberrypi.org.	43	IN	A	93.93.130.214
raspberrypi.org.	43	IN	A	93.93.128.230

;; Query time: 28 msec
;; SERVER: 8.8.4.4#53(8.8.4.4)
;; WHEN: Tue Jun 26 18:49:13 BST 2018
;; MSG SIZE  rcvd: 65
IcyBee
Dabbler
Posts: 19
Thanks: 1
Registered: ‎03-08-2007

Re: raspberrypi.org not accessible on PlusNet?

Yup - it's not accessible any more.  Thanks PlusNet!

Rebooting the rooter didn't help this time - it must have been a coincidence.

I suppose I'll try a different DNS server then.

IcyBee
Dabbler
Posts: 19
Thanks: 1
Registered: ‎03-08-2007

Re: raspberrypi.org not accessible on PlusNet?

I've switched to OpenDNS, and it works now.

Looks like PlusNet's DNS servers are at fault.  First time I've ever experienced this.

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: raspberrypi.org not accessible on PlusNet?

Definitely something that needs a bit of digging (no pun intended). Will see if I can get somebody to take a look...

Edit: raised under ref: 573335.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: raspberrypi.org not accessible on PlusNet?

Fix

We kicked the DNS caches yesterday so I'm hoping this is resolved now? Seems to be from where I'm sat:

 

~ $ dig raspberrypi.org @212.159.6.10

; <<>> DiG 9.9.5-9+deb8u13-Raspbian <<>> raspberrypi.org @212.159.6.10
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 10911
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;raspberrypi.org.               IN      A

;; ANSWER SECTION:
raspberrypi.org.        283     IN      A       93.93.128.230
raspberrypi.org.        283     IN      A       93.93.130.214

;; Query time: 12 msec
;; SERVER: 212.159.6.10#53(212.159.6.10)
;; WHEN: Thu Jun 28 10:16:30 BST 2018
;; MSG SIZE  rcvd: 76

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

IcyBee
Dabbler
Posts: 19
Thanks: 1
Registered: ‎03-08-2007

Re: raspberrypi.org not accessible on PlusNet?

Yes - it seems to be working now (I have switched back to the PlusNet DNS servers).

Thanks for sorting it out!