"Unknown" gateway
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- Re: "Unknown" gateway
"Unknown" gateway
21-03-2012 9:08 AM
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It is not causing me any problems.
Sorry, the tool currently could not identify your gateway; this does not mean that anything is wrong with your connection.
Reverse traceroute from giganews
news-europe.giganews.com
1 vl201.gw2.ams.giganews.com (216.196.110.2) 1 ms 0 ms 0 ms
2 vl305.gw1.ams.giganews.com (216.196.108.226) 0 ms vl306.gw1.ams.giganews.com (216.196.108.234) 0 ms 216-196-108-178.ams.giganews.com (216.196.108.178) 0 ms
3 linx-gw1.plus.net (195.66.224.164) 7 ms 7 ms 7 ms
4 te2-3-711.ptw-gw01.plus.net (84.92.4.229) 7 ms 7 ms 7 ms
5 vl603.ptw-gw01.plus.net (84.92.4.161) 8 ms 8 ms 10 ms
6 * * *
7 * * *
8 * * *
Max number of unresponsive hops reached (firewall or filter?)
Re: "Unknown" gateway
21-03-2012 1:40 PM
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What do you get from tracert ntp.plus.net ?
David
Re: "Unknown" gateway
21-03-2012 1:52 PM
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N.B. Router's IP address removed
Pete
tracert ntp.plus.net
Tracing route to ntp.plus.net [212.159.6.10]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms XXX.XXX.XXX.XXX
2 30 ms 30 ms 30 ms lo0.plusnet.ptw-ag02.plus.net [195.166.128.93]
3 29 ms 30 ms 29 ms gi1-10-603.ptw-gw01.plus.net [84.92.4.160]
4 29 ms 31 ms 30 ms po6.ptn-gw02.plus.net [212.159.1.137]
5 29 ms 29 ms 29 ms vl55.ptn-lb01.plus.net [212.159.2.124]
6 29 ms 29 ms 29 ms cdns02.plus.net [212.159.6.10]
Trace complete.
Re: "Unknown" gateway
21-03-2012 2:13 PM
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David
Re: "Unknown" gateway
22-03-2012 9:07 AM
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Re: "Unknown" gateway
22-03-2012 9:10 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: "Unknown" gateway
27-05-2012 11:45 AM
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PeteB
Reverse Traceroute
1 vl201.gw2.ams.giganews.com (216.196.110.2) 0 ms 0 ms 0 ms
2 216-196-108-178.ams.giganews.com (216.196.108.178) 0 ms 216-196-108-186.ams.giganews.com (216.196.108.186) 0 ms vl307.gw1.ams.giganews.com (216.196.108.242) 0 ms
3 linx-gw1.plus.net (195.66.224.164) 7 ms 7 ms 9 ms
4 vl704.ptw-gw01.plus.net (84.92.4.249) 36 ms 16 ms 9 ms
5 * * *
6 * * *
7 * * *
Max number of unresponsive hops reached (firewall or filter?)
tracert
C:\Users\admin>tracert ntp.plus.net
Tracing route to ntp.plus.net [212.159.6.10]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms XXX.XXX.XXX.XXX
2 34 ms 29 ms 27 ms lo0.plusnet.ptw-ag01.plus.net [195.166.128.101]
3 26 ms 27 ms 27 ms gi1-5-704.ptw-gw02.plus.net [84.92.4.248]
4 27 ms 27 ms 27 ms ae4.ptw-cr02.plus.net [195.166.129.38]
5 28 ms 28 ms 27 ms te9-4.ptn-gw02.plus.net [195.166.129.35]
6 27 ms 27 ms 26 ms vl55.ptn-lb01.plus.net [212.159.2.124]
7 27 ms 27 ms 28 ms cdns02.plus.net [212.159.6.10]
Trace complete.
Re: "Unknown" gateway
27-05-2012 12:12 PM
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David
Re: "Unknown" gateway
28-05-2012 10:14 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: "Unknown" gateway
28-05-2012 10:26 AM
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Can you supply your account username please?
The issue in your last trace does not relate to a missing/incorrect rDNS record.
84.92.4.249 is one of our core routers and is not one of our DSL gateways, so the rDNS is accurate. The trace from Giganews shows another issue though, but I need your account details so I can run some captures from Usertools.
Re: "Unknown" gateway
28-05-2012 4:27 PM
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PeteB
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