question/info for jojo
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- question/info for jojo
Re: question/info for jojo
20-03-2012 5:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've just give Chris a nudge.
Jojo
Re: question/info for jojo
20-03-2012 5:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
ive just replied on there with a few questions
theres a couple of odd things happening with my line ,maybe there related to the work going on ?
cheers nik
Re: question/info for jojo
21-03-2012 4:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: question/info for jojo
21-03-2012 4:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
is this the usual wait 72hours and see (by bt)
or are they actually doing something?
thanks again nik
Re: question/info for jojo
21-03-2012 5:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As Adam says, the expected fix time is tomorrow - so it's more like 24 hours.
Re: question/info for jojo
21-03-2012 8:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
its been two days already so its anouther 24hours (not 24 total)
thanks again nik
Re: question/info for jojo
22-03-2012 10:42 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: question/info for jojo
22-03-2012 10:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
thats great info ,
iam not complaining im just tring to understand how this particular fault process(bridge case) works
hopefully its something they have dealt with before
Re: question/info for jojo
23-03-2012 5:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
just hopeing to finally sort it before the weekend
cheers nik
no need he has just replied
could you tell me what my pn profile is please
23-03-2012 5:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
and does it match the bt one
cheers nik
Re: could you tell me what my pn profile is please
23-03-2012 5:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
the profile set by bt has reverted back to 20cn profile
so what ever they did didnt work
Re: question/info for jojo
23-03-2012 5:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: question/info for jojo
23-03-2012 5:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
just to add to this bt tried to set the profile manually to a 21cn profile
its changed back to 20cn
surely this must be a problem with the exchange hardware/firmware
has it been checked to see if anyone else of this exchange has a 21cn profile (on bt speedcheck)
Re: question/info for jojo
26-03-2012 10:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I see Chris is still on top of this for you.
Jojo
Re: question/info for jojo
26-03-2012 10:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
thank you for replying
nik
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page