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- Re: profile question
profile question
13-02-2010 12:36 PM
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How long should it take for my PN profile to catch up with the BT profile..?
Download speedachieved during the test was - 2908 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :6144 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 5000 Kbps
Phone exchange:
MANNINGTREE
Estimated line speed:
3.0 - Checked on 2009-09-09 20:39:18
Current line speed:
3500
i thought it was very quick it the speed difference was significant?
Download speedachieved during the test was - 2908 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :6144 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 5000 Kbps
Phone exchange:
MANNINGTREE
Estimated line speed:
3.0 - Checked on 2009-09-09 20:39:18
Current line speed:
3500
i thought it was very quick it the speed difference was significant?
Message 1 of 8
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7 REPLIES 7
Re: profile question
13-02-2010 12:55 PM
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The bigger the increase in sync speed, the quicker BT's system will adjust your IP Profile upwards. This has already happened - 5000 is the correct profile for your 6144 sync.
PN's system is normally updated twice a day, regardless of the size of the increase.
PN's system is normally updated twice a day, regardless of the size of the increase.
Murphy was an optimist
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Message 2 of 8
(605 Views)
Re: profile question
13-02-2010 2:38 PM
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this is what i still see :
Phone exchange:
MANNINGTREE
Estimated line speed:
3.0 - Checked on 2009-09-09 20:39:18
Current line speed:
3500
could the PN profile be stuck?
Phone exchange:
MANNINGTREE
Estimated line speed:
3.0 - Checked on 2009-09-09 20:39:18
Current line speed:
3500
could the PN profile be stuck?
Message 3 of 8
(605 Views)
Re: profile question
13-02-2010 2:43 PM
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possibly but at present it only gets updated once per day so I would leave it until tomorrow to see if it has changed
Message 4 of 8
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Re: profile question
13-02-2010 2:51 PM
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I hadn't heard about the updates now being once, not twice, per day, Jim. Do you know if that's temporary or permanent?
Murphy was an optimist
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Message 5 of 8
(605 Views)
Re: profile question
13-02-2010 3:23 PM
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It was in a thread a while back and I have no idea about its permanence or otherwise
http://community.plus.net/forum/index.php/topic,82900.msg682438.html#msg682438
http://community.plus.net/forum/index.php/topic,82900.msg682438.html#msg682438
Message 6 of 8
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Re: profile question
14-02-2010 10:48 AM
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I've found the wait period for a Plusnet Profile to catch up with a BT Profile to be very variable; sometimes within 12 hours, but most commonly 1 to 3 days. I usually give up waiting after 2-3 days and ask PN to equalise the PN Profile, and they do it there and then (thanks Customer Support).
I really do wish that it was a definite equalisation every 12 hours.
I really do wish that it was a definite equalisation every 12 hours.
Message 7 of 8
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Re: profile question
15-02-2010 10:31 AM
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Hi jack21,
This is something we're currently looking at, though there's no updates at present. We'll keep you posted though.
This is something we're currently looking at, though there's no updates at present. We'll keep you posted though.
Message 8 of 8
(605 Views)
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