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plus net profile again

davidfriedlande
Grafter
Posts: 80
Registered: ‎19-02-2014

plus net profile again

can someone bump my pn profile (currently 8.2) up as bt test is as below:
1. Best Effort Test:  -provides background information.
Download  Speed
7.72 Mbps

0 Mbps 21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 7.72 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 8.48 Mbps
thanks!
2 REPLIES 2
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: plus net profile again

I've changed that for you, we received the update today at midday for your line and it should have automatically updated later this evening prior to me intervening.
davidfriedlande
Grafter
Posts: 80
Registered: ‎19-02-2014

Re: plus net profile again

thanks Chris, in future i will leave it a little longer before requesting intervention