please help!
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- Re: please help!
please help!
09-12-2017 7:34 PM
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Re: please help!
09-12-2017 7:43 PM
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Hi, I think the orange flashing means it's looking for a connection.
Hang on in there a while, hopefully it'll connect and turn blue soon.
Are you connecting here using a mobile connection?
Re: please help!
09-12-2017 7:45 PM
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@Lbrown34165 Those emails are generated automatically on the day of activation, but as you were advised, it can take to midnight (and slightly beyond) for the system to fully resolve. Post back tomorrow if you still have problems.
Re: please help!
09-12-2017 7:53 PM
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Can you connect to the hub manager from your computer?
If so, you may need to enter your password there.
Re: please help!
09-12-2017 8:01 PM
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Re: please help!
09-12-2017 8:02 PM
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Re: please help!
09-12-2017 8:15 PM
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Re: please help!
09-12-2017 8:23 PM
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Patience, my friend - as I said, it takes a while for all the bits to come together. If you still have problems tomorrow, post back - although it will most likely be Monday before any Plusnet staff are on these forums.
Re: please help!
09-12-2017 8:31 PM
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Re: please help!
10-12-2017 11:30 AM
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@jab1 wrote:
@Lbrown34165 Those emails are generated automatically on the day of activation, but as you were advised, it can take to midnight (and slightly beyond) for the system to fully resolve. Post back tomorrow if you still have problems.
@Lbrown34165 Have you got connection yet?
Re: please help!
12-12-2017 2:01 PM
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