please help!!!!! slow broadband speed
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Re: please help!!!!! slow broadband speed
23-12-2007 8:53 PM
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In response to a previous post by Jameseh you should have downloaded DrTCP and stored it somewhere on your PC. However if you deleted it go to this page and download the DRTCP021.exe file and save it on your computer (e.g. on your desktop so you can find it again later).
Then double-click the downloaded file to run it and post what it says in each of the boxes (or attach an image of the window if you know how to do that). If manually recording box contents for posting you can use an abbreviation of the box names.
Please don't change the contents of any of the boxes at this stage.
Re: please help!!!!! slow broadband speed
26-12-2007 7:00 PM
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Re: please help!!!!! slow broadband speed
26-12-2007 11:13 PM
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Your own router stats are very good so the problem might be with your BT profile or PlusNet's mirroring of this. However PlusNet said previously these were what they should be.
So maybe there is an internal problem with your wiring. When you tried the alternative connection did you use a different cable to connect your laptop to the router?
Re: please help!!!!! slow broadband speed
27-12-2007 1:03 AM
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Re: please help!!!!! slow broadband speed
27-12-2007 5:06 PM
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If the ISDN circuits are still live I assume you will be receiving a quarterly bill for around £100 for them.
Re: please help!!!!! slow broadband speed
28-12-2007 12:34 PM
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Re: please help!!!!! slow broadband speed
28-12-2007 11:10 PM
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Re: please help!!!!! slow broadband speed
30-12-2007 8:20 PM
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Re: please help!!!!! slow broadband speed
01-01-2008 3:33 PM
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Re: please help!!!!! slow broadband speed
01-01-2008 4:22 PM
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Re: please help!!!!! slow broadband speed
01-01-2008 11:08 PM
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When you tried one of your laptops on a neighbour's connection (using wireless) you said that was OK too. You also say the speed problem occurs on your own connection whether you connect to your router via wireless or wired.
That leaves the local network side of your router as possibly faulty (or with an incorrect setting). Can you borrow a different router from a friend and try that?
Re: please help!!!!! slow broadband speed
03-01-2008 9:55 PM
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Re: please help!!!!! slow broadband speed
03-01-2008 11:41 PM
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Re: please help!!!!! slow broadband speed
13-01-2008 4:05 PM
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