please help!!!!! slow broadband speed

[#1]

You need to reboot your computer and your router (removing the power cable does the job) and then retest the speed.

[#2]

how do u reboot laptop?? iv forgot

[#3]

18:46 791 kbps (98.9kB/s) 362 kbps (45.3kB/s) Share
17:37 639 kbps (79.9kB/s) 329 kbps (41.1kB/s) Share
Powered by PlusNet. its a little better but still very poor,any advice???

[#4]

Today 18:56 260 kbps (32.5kB/s) 366 kbps (45.8kB/s) Share
Today 18:46 791 kbps (98.9kB/s) 362 kbps (45.3kB/s) Share
Today 17:37 639 kbps (79.9kB/s) 329 kbps (41.1kB/s)
done another test and its worse than ever!!!could i reboot my laptop (restore to factory settings) would that help????

[#5]

Only routers can be reset to factory defaults. reversing the effect of changes to RWIN and MTU on your laptop is done by running DrTCP again and resetting the values. I don't think it's been asked but does your laptop run Windows Vista? If it does then the changes (tweaks) you've just done will have no effect. In this case please post back here to say that is the case, do not continue with what follows.
Only if your operating system is Windows XP (or earlier) continue with this. Please run a tweaktest at DSLreports (here). To get the results select DSL, enter 8000, select your operating system, and leave Connection at normal. Just above the red text near the bottom of the results page you will be given a URL in small letters. Please copy and paste that here. Once I've seen that I'll provide further suggestions.

[#6]

it keep saying timed out????

[#7]

That is possibly due to the low speeds you are experiencing.
Does your router still show the same (excellent) connection stats as you posted before?
To eliminate your laptop as the source of the problem do you have an alternative computer to try (or a friend who could try theirs)?

[#8]

tried another laptop still really poor.i havnt got a clue whats wrong????

[#9]

can any1 help?

[#10]

Answers to the following questions …

Quote from: spraxyt

… does your laptop run Windows Vista? If it does then the changes (tweaks) you've just done will have no effect.

Quote from: spraxyt

Does your router still show the same (excellent) connection stats as you posted before?

… will help ensure we don't provide worthless information. What operating system did the second laptop have? That could show poor speeds, but for a different reason.

[#11]

i have xp and the other laptop was xp.iv just completly reset my laptop,the speed now is 0.4mb which is still realy slow i should be getting 8mb.any ideas???

[#12]

Please would you post your current router stats again, like the ones you posted earlier (here). To get those you need to access the Status pages of your router at http://voyager.home/
Then run DrTCP (which you downloaded on a previous occasion), and post the values shown in all the boxes (as an image if you know how to create one). I've attached an image of the DrTCP window from my computer; different values might be shown for some of your settings.
Note that though your sync speed might be 8Mbps the fastest *throughput* speed you will see is around 6.5Mbps because transmission overheads (ATM and TCP/IP + website connection management) must be subtracted from the sync speed. Admittedly that is considerably higher than you are experiencing now.

[#13]

Line Mode G.DMT  Line State Show Time 
Latency Type Interleave  Line Up Time 01:17:18:00 
Line Coding Trellis On  Line Up Count 1 
 
Statistics Downstream Upstream 
Line Rate 8096 Kbps 448 Kbps 
Noise Margin 8.7 dB 21.0 dB 
Line Attenuation 20.0 dB 9.5 dB 
Output Power 19.8 dBm 12.1 dBm 
 

[#14]

Your router stats are very good. Please could you supply the numbers from DrTCP - see my previous post.

[#15]

IT KEEPS SAYING TIMED OUT???