perfect connection gone bad

[#1]

Having problems with my connection and keeps losing signal, in the last 24hrs its done 30 link retrains and has lowered BT profile to 1250kbps.
connected to the master socket
got two bt2700hgv's ( swapped no difference )
standard phone connected only
no noise on the line
have had a faultless connection until now with a 7150 profile, reported  no responce yet (35777110)
modem stats

[#2]

Hi cartman,
I've just run some diagnostics on your line and we're now in the process of logging the fault with our suppliers. Please bear with us and I'll make sure you're updated.

[#3]

Thanks Adam profile down to 750Kbps now and was showing some wild router stats, things can only get better 

[#4]

Had a reply from support to turn interleaving on to fix my connection? I dont think it will, just had a another drop.
Any techs here can tell me different from looking at this attachment

[#5]

While doing a 17070 line test i notice i can hear the adsl noise thru the phone changed filters and its still there turning off router the line becomes silent.
I didnt notice this before only upon rebooting the router while on the phone i could hear adsl syncing.
High Resistance fault?  what should i do now?

[#6]

Hi cartman,
Are the router and the phone plugged through the same filter?
Jojo

[#7]

Hi, they were in the same filter from the master socket but connected everything back because i wasnt getting any better results, so phone is in the bt installed extension now with filter and router is in the master with filter.
Still can here adsl noise on phone and router reports uncanceled echo error.
Never had a probelm only from 30th Sept
Waiting for support to reply. down to 250kbps now. 

[#8]

HI cartman,

Your connections have been a bit flakey and this has caused the BT profile to drop to 250, but with a current sync rate of 6432 it should lift to 5500 if the line stays stable.
I take it the phone on the extension has a filter on it?
Jojo

[#9]

Yes it does have a filter, I cant see my profile changing because its dropping to often now.
Tryed everthing i can. it must be an exchange fault.

[#10]

Hi cartman,
I've got one of our faults guys to pick it up so you should get an update in about an hour.
Jojo

[#11]

I had a stable connection for over a year at 18272Kb with IP profile of 16000, Last night there was an outage for a few hours and my profile dropped to 14000 on reconnection. can someone please bump this back up for me. Thanks

[#12]

HI Dev,
At the moment your sync rate is 16563 giving you the 14000. We can't manually bump it. The line will have to sync at 18176Kbps to get it back to 16000. Maybe try rebooting between 10am-2pm which could get the sync rate up.
Jojo

[#13]

Thanks jojo

[#14]

HI Dev,
When you do reboot do it through your router interface via the disconnect/connect button and this will ensure the DLM doesn't see it as a drop.
Jojo

[#15]

My router stats are looking better today  but still can hear noise  
Will I hear from BT if they have looked at my line or will PN tell me first?