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new customer but cant log-on
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new customer but cant log-on
05-11-2010 4:09 PM
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Am a new customer and wen i try and set up my internet am having major problems! i entered my router user name and password at da first part n that worked fine but then it asks for my username n password that my service provider has provided me with so i entered but it dosent accept jus says FAILED! do i use the same username n password that i log onto plus net member centre with?? plus help guys i need ma internet working
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Re: new customer but cant log-on
05-11-2010 4:25 PM
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The username will be as shown against Login name on this page: https://portal.plus.net/my.html?action=myconnection&?membermenu=connectionsettings
It's probably yourusername@plusdsl.net
It's probably yourusername@plusdsl.net
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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Re: new customer but cant log-on
05-11-2010 4:53 PM
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Hi arran3011,
Thanks for you time on the phone. If you need anymore help just give us a nudge.
Jojo
Thanks for you time on the phone. If you need anymore help just give us a nudge.
Jojo
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