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migration .. Script User Automated Script Pool

bluewhale
Rising Star
Posts: 933
Thanks: 28
Registered: ‎30-07-2007

migration .. Script User Automated Script Pool

hi,
was supposed to move onto the trial yday, got a notice that i had, but no speed changes...
then i got this in my questions q...anyone know what this is?
hope they're not accidentally shutting my account down...
=========================================
Script User Automated Script Pool  6:02am, Friday 13th March 2009
Customer migrated out on 12/03/2009.
No additional CBC Usage Charges were found on the account.
Other charges remaining on the account:
- Cessation Charge : £20.00
====================================
3 REPLIES 3
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: migration .. Script User Automated Script Pool

Hi there,
Don't worry about that.  It a known issue based on the way that our systems see customers moving from ADSL to ADSL2+.  Basically, it see it as a cease.
You won't be charged those fees.
bluewhale
Rising Star
Posts: 933
Thanks: 28
Registered: ‎30-07-2007

Re: migration .. Script User Automated Script Pool

okee dokee ta
anyway of telling if i've been moved as no change in speed?
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: migration .. Script User Automated Script Pool

You won't straight away.
It takes a few days for BT to update your profile.
If you goto http://www.speedtester.bt.com you should be able to see what the "IP Profile" is set to.