mail settings changed
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- Plusnet Community
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- mail settings changed
mail settings changed
03-04-2008 6:18 PM
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Re: mail settings changed
03-04-2008 6:29 PM
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and the next couple of posts.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: mail settings changed
03-04-2008 6:37 PM
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Re: mail settings changed
03-04-2008 6:44 PM
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I hope PN aren't going to make a habit of changing customers personal settings without notifying them.
The reason for turning the spam filters off in the first place was because of their unreliability
Re: mail settings changed
03-04-2008 6:57 PM
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Re: mail settings changed
03-04-2008 7:05 PM
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I have now raised a ticket and lodge a complaint about this - a very off-handish way to treat their customers
Re: mail settings changed
03-04-2008 8:33 PM
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Re: mail settings changed
03-04-2008 10:13 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: mail settings changed
03-04-2008 10:17 PM
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Re: mail settings changed
03-04-2008 10:29 PM
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Quote from: Saturn Today I have discovered that none of my redirects are working anymore. Anyone know whether there's a connection with this issue? I raised a ticket and the kind sole who replied said he didn't know what the problem was but I could use aliases. I think I'd rather have the problem fixed!!
Where are you redirecting to? If it's to a mailbox on your Plusnet account then yes, you should use an alias as that is more efficient anyway. If it isn't (you are redirecting to a none-Plusnet address or another PN users address) he was talking out of where the sun don't shine!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: mail settings changed
03-04-2008 10:43 PM
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The point about aliases is a red herring really, with no guarantee they will work either. If I change all of my redirects to aliases it will mean I will have to change them again when I want to redirect to non-PN based addresses. Surely the solution is to fix the fault.
Re: mail settings changed
03-04-2008 10:52 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: mail settings changed
03-04-2008 11:04 PM
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Thanks. I too have updated the ticket with some more information. It would appear that emails sent to my domain are not being translated correctly into the right PN mailboxes
Re: mail settings changed
03-04-2008 11:38 PM
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Quote from: Saturn The point about aliases is a red herring really, with no guarantee they will work either.
I have one main mailbox (a prefix I never use as an actual e-mail address), it has 39 aliases (I create a new one each time I give my email address on some website) and it is working just fine.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: mail settings changed
04-04-2008 8:07 AM
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Quote from: Saturn Thanks. I too have updated the ticket with some more information. It would appear that emails sent to my domain are not being translated correctly into the right PN mailboxes
We've made some changes. Are you still having problems?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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