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kensfishbar: broadbad speed is only half of used to be. (customer)

kensfishbar
Grafter
Posts: 27
Registered: ‎28-06-2015

kensfishbar: broadbad speed is only half of used to be. (customer)

I have also noticed that the upload speed is also only half of what I was with the other ISP and the first few days with PlusNet.    My line is definitely can do more than 1Mb up but why it is set to half meg now?
3 REPLIES 3
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

kensfishbar: broadbad speed is only half of used to be. (customer)

because someone pressed the wrong button when ordering it
dvorak
Moderator
Moderator
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Registered: ‎11-01-2008

Re: kensfishbar: broadbad speed is only half of used to be. (customer)

Moderators Note.
split from other thread for better visibility.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
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Registered: ‎01-01-2012

Re: kensfishbar: broadbad speed is only half of used to be. (customer)

Your upload speed is uncapped as your currently syncing at 648kbps.
I can see you currently have a fault raised. We'll investigate that ASAP.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team