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just joined,slow upload

smiler
Newbie
Posts: 4
Registered: ‎03-05-2013

just joined,slow upload

Hi just moved over from talktalk and all seems fine apart from the upload speed Embarrassed,it seems to be about half the speed of talktalk.
router seems fine and the wireless signal seems as strong as the d link 2780
any help would be most welcome
regards
Smiley
5 REPLIES 5
St3althM4ster
Grafter
Posts: 57
Registered: ‎01-02-2013

Re: just joined,slow upload

Ask for your upload to be uncapped by ticket or PN staff will see
smiler
Newbie
Posts: 4
Registered: ‎03-05-2013

Re: just joined,slow upload

Thanks will see if plusnet pick it up,if not i will raise a ticket
Smiley
D4v3
Dabbler
Posts: 13
Registered: ‎16-07-2012

Re: just joined,slow upload

Hi smiler,
Welcome to the Forums. I have now placed an order to remove the upstream cap on your line. This is due to complete on Wednesday (08/05/2013).
I hope this helps.
smiler
Newbie
Posts: 4
Registered: ‎03-05-2013

Re: just joined,slow upload

Thanks very much for the prompt reply Smiley very happy with support and plusnet
Smiley
smiler
Newbie
Posts: 4
Registered: ‎03-05-2013

Re: just joined,slow upload

upload has been uncapped, very impressed with customer service
thanks
Smiley