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just joined,slow upload

smiler
Newbie
Posts: 4
Registered: ‎03-05-2013

just joined,slow upload

Hi just moved over from talktalk and all seems fine apart from the upload speed :-[,it seems to be about half the speed of talktalk.
router seems fine and the wireless signal seems as strong as the d link 2780
any help would be most welcome
regards
Smiley
5 REPLIES 5
St3althM4ster
Grafter
Posts: 57
Registered: ‎01-02-2013

Re: just joined,slow upload

Ask for your upload to be uncapped by ticket or PN staff will see
smiler
Newbie
Posts: 4
Registered: ‎03-05-2013

Re: just joined,slow upload

Thanks will see if plusnet pick it up,if not i will raise a ticket
Smiley
D4v3
Dabbler
Posts: 13
Registered: ‎16-07-2012

Re: just joined,slow upload

Hi smiler,
Welcome to the Forums. I have now placed an order to remove the upstream cap on your line. This is due to complete on Wednesday (08/05/2013).
I hope this helps.
smiler
Newbie
Posts: 4
Registered: ‎03-05-2013

Re: just joined,slow upload

Thanks very much for the prompt reply Smiley very happy with support and plusnet
Smiley
smiler
Newbie
Posts: 4
Registered: ‎03-05-2013

Re: just joined,slow upload

upload has been uncapped, very impressed with customer service
thanks
Smiley