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internet issue

jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: internet issue

Hi MyNameIsRay
Did you hear any noise when you did the quiet line test? Was it plugged into the test socket. Upstream issues can certainly be affected by phone faults. If that is not the case then I would certainly raise a fault.
Jojo Smiley
MyNameIsRay
Grafter
Posts: 45
Registered: ‎11-11-2009

Re: internet issue

Quote from: Joanne
Hi MyNameIsRay
Did you hear any noise when you did the quiet line test? Was it plugged into the test socket. Upstream issues can certainly be affected by phone faults. If that is not the case then I would certainly raise a fault.
Jojo Smiley

It was not plugged into the test socket when I rang the quiet line and there was no noise other than the voice over saying 'Quiet line test' or so.