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imap + new mailboxes
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- Re: imap + new mailboxes
imap + new mailboxes
04-05-2008 5:43 PM
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Hi -
Been trying to figure out how to use a new mailbox I created this afternoon using IMAP. According to the support center, I need to use "username+mailbox" as the username. But this isn't working either on webmail or in my email client.
Here's an example:
My account name: btinternet
My new mailbox: free
My email address: free@btinternet.plus.com
So to connect on IMAP:
Server: imap.plus.net
Username: btinternet+free
SSL turned off (apparently plus.net doesn't support encrypted connections?)
And not working.
Where am I going wrong?
Been trying to figure out how to use a new mailbox I created this afternoon using IMAP. According to the support center, I need to use "username+mailbox" as the username. But this isn't working either on webmail or in my email client.
Here's an example:
My account name: btinternet
My new mailbox: free
My email address: free@btinternet.plus.com
So to connect on IMAP:
Server: imap.plus.net
Username: btinternet+free
SSL turned off (apparently plus.net doesn't support encrypted connections?)
And not working.
Where am I going wrong?
Message 1 of 5
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4 REPLIES 4
Re: imap + new mailboxes
04-05-2008 9:49 PM
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I remember when i first started with PN, i had small issues like these, especially when setting up some new mailboxes, but that said i have been using IMAP ever since and have no problems...
Firstly, make sure you can log into your new mailbox via webmail..
Incoming mail server should be imap.plus.net
Outgoing mail server should be relay.plus.net
thats all really, nothing out of the normal!!!!
Firstly, make sure you can log into your new mailbox via webmail..
Incoming mail server should be imap.plus.net
Outgoing mail server should be relay.plus.net
thats all really, nothing out of the normal!!!!
Message 2 of 5
(387 Views)
Re: imap + new mailboxes
04-05-2008 10:52 PM
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The thing holding me back is figuring out what the username should be. I've tried all kinds of combinations (see original post) and nothing works.
Message 3 of 5
(387 Views)
Re: imap + new mailboxes
04-05-2008 11:03 PM
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You are using the correct username (assuming you did not create an alias). You should be using the password which you entered when creating the mailbox.
Can you access the mailbox using webmail using the same login & password?
Note: it can sometimes take a few hours before the mailbox is accessible so try waiting until tomrrow morning and try again.
Can you access the mailbox using webmail using the same login & password?
Note: it can sometimes take a few hours before the mailbox is accessible so try waiting until tomrrow morning and try again.
Message 4 of 5
(387 Views)
Re: imap + new mailboxes
05-05-2008 9:11 PM
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I didn't realize these new mailboxes took a few hours to start working. I don't think the portal explains this?
Anyway it's working perfectly now.
Thanks Peter!
Anyway it's working perfectly now.
Thanks Peter!
Message 5 of 5
(387 Views)
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