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i hate bt's profiling system from 2500kbps to 350kbps

scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

i hate bt's profiling system from 2500kbps to 350kbps

why has bt mucked my profile up all i did was turn my router off connect my old sky digi box up to phone line to update its software.
re pluged cable back to router rebooted and now bt have profiled my line at 350kbps.
can plus net please please tell bt to change the way it profiles max adsl lines.
Now i have got to wait till my router will sync at it usally 3500 mark then wait 3 days min after that to get back to my profile again.
i surrpose if i rang bt customer service now i bet my sync profile will be back to normal before any one at bt answered my call haha.
4 REPLIES 4
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: i hate bt's profiling system from 2500kbps to 350kbps

forgot to add this. why has my line att gone to 63db where before it was 53db hum. (checks out front door nope house still where i left it)
chillypenguin
Grafter
Posts: 4,729
Registered: ‎04-04-2007

Re: i hate bt's profiling system from 2500kbps to 350kbps

Did you use a filter on the sky box?
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: i hate bt's profiling system from 2500kbps to 350kbps

yep. i have read alot about digi boxs messing with peoples sync rates so i was very careful when i connected the digi box up
Peter_Vaughan
Grafter
Posts: 14,469
Registered: ‎30-07-2007

Re: i hate bt's profiling system from 2500kbps to 350kbps

Welcome to BT's overly complicated and flawed ADSL implementation  Sad
I'm on LLU which has a fixed min SNR (9db) and NO IP PROFILES! to mess with.
The sync rate I get is the data rate I get, plain and simple, so why BT did not do it this way I have no idea.