The only trouble with starting a new thread is that someone who hasn't seen the
other thread will come along and say oh just .......
It's often far better to keep was it essentially the same issue in the same thread where all the relevant information is together, and if need be amend the title by editing your first post.
Personally, I would have thought one of the DCT could have changed the details for you on Monday. In the meantime you can still manually change the login to use until she gets a new one if that's what you choose. The issue will only arise if a factory reset is done, where you'd need to amend the login details immediately after.
