how much longer

[#1]

OK its getting ridiculous. I'm one of the people affected by the broadband problem from the service status. For nearly 2 days now started on midnight and has carried on. Done resets and disconnects and nothing ppplink is down. Wow how much longer.

[#2]

have you called PN and raised a fault?

[#3]

Hi coldfox,
I've responded to your Fault Ticket; we're looking for availability to arrange for an engineer to visit your property to get this investigated further.

[#4]

Which service status are you referring to Coldfox? The outage yesterday only started at around 1pm and most people were back on within a few minutes.

[#5]

looks like it nothing to do with the service outage.
Its more to do with my DNS server Having died
Nslook up NTP plus.net  timed out
Nslook up NTP plus.net 192.168.1.254 timed out
Nslook up NTP plus.net 4.2.2.3 timed out

[#6]

Hi coldfox,
Just checking our connection logs I can't see any connection from yourself since yesterday so you wouldn't be able to resolve those servers on the Plusnet connection.
If you can log into the member centre and provide us with 3 dates/times for an engineer appointment we should be able to arrange something for you. Alternatively you can reply to the text message we sent to the mobile number on your account is you're without an alternative connection.
Thanks,