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how long should I wait before requesting an snr reset?

amcclean
Rising Star
Posts: 1,817
Thanks: 7
Registered: ‎30-07-2007

how long should I wait before requesting an snr reset?

I had my SNR reset when I moved to 21CN and saw my speed shoot up fantastically. A few weeks after I had issues with my line which BT replaced the d side on and my SNR has risen. My line is now stable once more and so is the connection. (Phew!)
Is there a certain length of time i should wait before requesting an snr reset to say 6db. I am well past the 10 days since my line was replaced.
any thoughts,
podman
4 REPLIES 4
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: how long should I wait before requesting an snr reset?

Plusnet might be willing to do that now since a fault has been repaired and connection stability demonstrated.
David
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: how long should I wait before requesting an snr reset?

Hi Podman,
I wouldn't like to reset it at the moment as the line is not that stable. Are you in the test socket?
Jojo Smiley
amcclean
Rising Star
Posts: 1,817
Thanks: 7
Registered: ‎30-07-2007

Re: how long should I wait before requesting an snr reset?

HI Jojo,
from your pic it seams a heck of lot more stable than ut has been. Last nights blip was me leaving it off line for a while to see if i could increase line speed. Sync has risen but speed is down at the minute hoopefully see a rise soon.
podman
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: how long should I wait before requesting an snr reset?

HI Podman,
Looks like 30 minutes after your last post it went up to 5500k.
Jojo Smiley