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fibre optic speed
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- Re: fibre optic speed
fibre optic speed
10-03-2013 11:08 AM
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can anyone help i should have speed of about 59mps which is my profile speed but only get 41mps when i do speed check i have phoned plusnet 3 times with no change to speed as i'm paying for faster speed could there be another problem
regards
superally
regards
superally
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Re: fibre optic speed
10-03-2013 11:17 AM
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What browser are you using? I find Firefox gives my slower results over IE.
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Re: fibre optic speed
10-03-2013 11:28 AM
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Hi allypm
Can I suggest you visit https://portal.plus.net/my.html?action=data_transfer_speed to check the Plusnet current line speed on their system.
Then visit speedtest.btwholesale.com, click on 'yes' then 'begin speedtest'. When you get the result click on the bottom box 'Further Diagnostics'.put in 'Telephone Number of the broadband circuit:' and click 'ok' then post all the results here.
Can I suggest you visit https://portal.plus.net/my.html?action=data_transfer_speed to check the Plusnet current line speed on their system.
Then visit speedtest.btwholesale.com, click on 'yes' then 'begin speedtest'. When you get the result click on the bottom box 'Further Diagnostics'.put in 'Telephone Number of the broadband circuit:' and click 'ok' then post all the results here.
Message 3 of 4
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Re: fibre optic speed
11-03-2013 12:00 PM
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Hi superally,
Are you currently using a wired or wireless connection?
Are you currently using a wired or wireless connection?
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